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Patient Service Associate (Dental)

Job description

  • To increase the efficiency of the dentist in the delivery of quality oral health care by supporting dentist in rendering dental services.
  • Ensure smooth operations at clinic level, facilitate patient’s journey by providing good customer service.

Responsibilities

  • Work with patients to make them comfortable in the dental chair and to prepare them for treatments and procedures
  • Sterilize dental instruments
  • Prepare the work area for patient treatment by setting out instruments and materials
  • Help dentists by handing them instruments during procedures
  • Keep patients’ mouths dry by using suction hoses and other equipment
  • Keep records of dental treatment
  • Schedule patient appointments
  • Work with patients on billing and payment

Job requirement

  • Minimum education qualifications; Primary/Secondary School/’N’ Level
  • Possess basic computer skills – Microsoft Office
  • Bilingual in English or Mandarin (To liaise with Mandarin speaking patients)
  • Good communication and interpersonal skills

Job Benefits

  • Medical, Dental, AWS

Working Hours

  • 44 Hours/ Week